You will bring:

• A minimum of 1 to 2 years’ experience in the aviation or tourism industry.
• A diploma in a business or tourism (preferred).
• Familiarity with arrival and departure procedures and formalities within the aviation sector.
• Strong knowledge of the Qantas Frequent Flyer Program and associated loyalty programs.
• A deep understanding of aviation legislation and airport compliance requirements.
• Willingness to undergo training in all aspects of safety, security, and operational procedures.
• Excellent customer service skills and a commitment to delivering an exceptional experience in line with Qantas’ standards.
• Ability to assist customers with their baggage (within established OH&S guidelines).
• A positive and proactive approach to problem-solving with the ability to collaborate across a variety of teams.
• Availability to work on a 24/7 roster, including nights, weekends, and public holidays, to ensure premium service is consistently delivered.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.